Account Deletion

You own your account and can delete it, and all of its data, at any time.

How to delete your account

Choose whichever is easiest - they all permanently delete the same account and data:

• In the Soniq8 Live app: open Settings, tap Delete Account, and confirm.
• On the web: sign in at soniq8.com/profile, choose Delete Account, and type DELETE to confirm.
• By email: write to support@soniq8.com from the email address on your account and ask us to delete it. We'll confirm and complete the deletion for you.

What gets deleted

Deleting your account permanently removes:

• Your profile and login details
• Your private analysis history and your live setlists
• Any connected service tokens (for example, your Spotify connection)
• Your remaining credit balance

Short audio clips captured during a live session are already discarded after processing and are never stored, so there is no recording to delete.

One thing we keep: tracklists you chose to make public. These are just the songs in a public video, with no link back to you once your account is gone, so the next person who looks up that same mix gets an instant answer instead of waiting for it to be processed again. They hold no personal information about you.

This is permanent

Account deletion is immediate and cannot be undone. Once your account is deleted, your history and setlists cannot be recovered, and any remaining credits are forfeited and are not refundable. If you'd like to keep your data, export your setlists or playlists before deleting.

Need help?

If you have any trouble deleting your account, email support@soniq8.com and we'll take care of it. See also our Privacy Policy and Support page.